Terms and Conditions for SMS & Email Communication

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING.

By registering for a webinar hosted by Joslynn Williams powered by Norluxe Realty, you agree to receive SMS and email communications in accordance with these terms and conditions.

By providing your phone number and email address during registration, you expressly consent to receive SMS text messages and email reminders from Joslynn Williams powered by Norluxe Realty related to upcoming webinars, events, and relevant follow-up information. These communications may include:

• Webinar reminders and updates.
   
• Information related to services, promotions, and offers from Joslynn Williams powered by Norluxe Realty and its affiliates.
   

You acknowledge that:

• SMS text messages may be sent using an automatic telephone dialing system (autodialer).
   
• Standard messaging and data rates may apply, depending on your carrier and service plan.
   
• Consent is not a condition of purchasing any goods or services.
   

You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive. After sending "STOP," you will receive one final message confirming that you have been unsubscribed. No further SMS messages will be sent unless you re-enroll.

To opt out of email communications, click the "unsubscribe" link at the bottom of any email you receive from Joslynn Williams powered by Norluxe Realty. Once you unsubscribe, you will no longer receive promotional emails but may still receive transactional or service-related emails.

By providing your contact information, you acknowledge that Joslynn Williams powered by Norluxe Realty may collect and use your personal data (including first name, last name, phone number, and email address) for the purposes of sending SMS and email communications. Your data will not be shared with any third parties except as required to send these communications, and only in compliance with applicable privacy laws.

Joslynn Williams powered by Norluxe Realty may work with third-party service providers to facilitate SMS and email communications. However, your personal information will only be used for purposes related to the webinar or services offered by Joslynn Williams powered by Norluxe Realty. We will not sell or share your personal information with third parties for marketing purposes without your express consent.

• You represent and warrant that the phone number provided during registration is your own and not someone else’s.
   
• If your phone number or email address changes, you agree to notify Joslynn Williams powered by Norluxe Realty promptly to ensure continued communication.
   
• Joslynn Williams powered by Norluxe Realty is not liable for delayed or undelivered messages caused by issues outside of its control, including network errors, carrier restrictions, or device issues.
   

These terms and conditions are governed by applicable laws in both the United States and Canada. Any disputes arising from the use of this service will be resolved in accordance with the laws of the jurisdiction where you reside.

Effective Date: 09/21/2024
Last Updated: 10/21/2024

Joslynn Williams powered by Norluxe Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you register for webinars and consent to receive SMS and email communications.

By providing your personal information and consenting to receive communications, you agree to the terms outlined in this Privacy Policy.

When you register for a webinar or interact with our services, we collect the following personal information:

• Contact Information: First name, last name, phone number, and email address.
   
• Communication Preferences: Your consent to receive SMS and email communications.
   
• Device Information: We may collect information related to the device and network you use to access our services, such as IP address, browser type, and operating system.
   
• Usage Data: Information about how you interact with our site and communications (e.g., open rates, message responses).
   

We use your personal information for the following purposes:

• Communication: To send you SMS and email reminders about upcoming webinars, events, or relevant updates.
   
• Marketing: To send you promotional offers, services, and information related to Joslynn Williams powered by Norluxe Realty and its affiliates. These communications will be in accordance with applicable marketing consent laws.
   
• Service Improvement: To analyze and improve our services, including the functionality of our website and the effectiveness of our communications.
   

We will not sell, rent, or lease your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., SMS and email platforms) to facilitate communication, provided they adhere to strict data protection standards.
   
• Legal Compliance: We may disclose your personal information when required by law, such as in response to a court order, subpoena, or other legal process.
   

By registering for our webinars, you consent to receive SMS and email messages from Joslynn Williams powered by Norluxe Realty. These communications may include:

• Webinar reminders.
   
• Service updates.
   
• Marketing and promotional offers.
   

Opt-Out Options:
You can opt out of SMS communications at any time by replying "STOP" to any text message you receive. Once you send "STOP," you will receive a confirmation message, and no further messages will be sent unless you re-enroll.

To opt out of marketing emails, click the "unsubscribe" link at the bottom of any email. Even after unsubscribing, you may still receive service-related emails necessary to complete transactions or maintain your account.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including meeting any legal, accounting, or reporting requirements.

We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, or loss. While we strive to protect your information, no system is completely secure. We cannot guarantee the absolute security of your personal data.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we have about you.
   
• Correction: Request that we correct or update any inaccurate or incomplete information.
   
• Deletion: Request that we delete your personal information, subject to certain legal limitations.
   
• Data Portability: Request that we transfer your information to another service provider.
   

To exercise these rights, please contact us using the information below.

As Joslynn Williams powered by Norluxe Realty operates in multiple jurisdictions, your personal information may be transferred and stored across different countries, including the U.S. and Canada. We ensure that any transfer of personal data complies with applicable data protection laws.

Our website or communications may contain links to third-party websites. This Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: jawilliams@norluxerealty.com
Phone: (423) 826-6500

Effective Date: September 1, 2025

1. Introduction
Welcome to Jai Williams (“we,” “our,” or “us”). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what data we may collect, how we use it, and your rights regarding your data. We will never sell your personal data to third-party affiliates.

2. Information We Collect
We may collect and process the following types of personal data:

• Provided by you: Name, email address, phone number, mailing address, and other contact details when you register for workshops, sign up for newsletters, or complete forms.
   
• Automatically collected: IP address, browser type, device information, cookies, and analytics (e.g., Google Analytics).
   
• Third‑party integrations: Tools like IDX systems, website analytics, or marketing platforms used to enhance user experience.
   
• We clearly disclose the use of such tools and explain how data is shared.
   

3. How We Use Your Information
We use your data to:

• Provide services such as workshop registration, email updates, and marketing outreach.
   
• Improve and personalize your experience.
   
• Analyze site performance and optimize our offerings.
   

Your data is never sold, and we do not share it with third-party affiliates for marketing purposes.

4. Legal Basis for Processing
We process your data under these lawful grounds (especially for EU residents under GDPR):

• Your consent (e.g., when you opt-in to receive newsletters).
   
• Contractual necessity (e.g., fulfilling workshop services).
   
• Legitimate business interests, provided your rights are not overridden.
   

5. Your Rights (GDPR & CCPA)
Depending on your location, you have rights including:

• Access to your data and its purposes.
   
• Correction or deletion (“right to erasure”).
   
• Restriction of processing or objection.
   
• Data portability.
   
• Withdrawing consent at any time.  

If you're a California resident, you also have the right to opt out and demand, “Do Not Sell My Personal Information” (even though we do not sell data, we provide the option for transparency). 

6. Use of Cookies and Similar Technologies
We use cookies and tracking tools to enhance your experience. This includes necessary functions, analytics, and personalized content delivery.
You can manage your cookie preferences directly in your browser.
Under the EU ePrivacy Directive, we ensure users are informed about cookies and obtain consent as needed.

7. Data Security & Minimization
We are committed to data protection using principles of “privacy by design”:

• We collect only what’s necessary.
   
• Your data is secured through encryption, access controls, and secure storage.
   
• Retention period is limited to what is necessary for the purposes described.
   

8. Updates to This Policy
We may update this policy to reflect changes in law or our practices. Updates will be noted here with a revised effective date.

9. Contact Information
If you have questions or requests regarding your data, you can contact us at:

• Email: jawilliams@norluxerealty.com
• Phone: 423-730-9230